Effective Date: September 13, 2024
At FindMidlandsHomeCare.com, which is operated by Daybreak Adult Care Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including our text messaging service.
- Information We Collect
We collect both personal and activity data, which may be linked. Information collected may include:
- Your name, address, phone number, or email address
- Browser, operating system, and IP address
- Location data, which is collected anonymously unless otherwise consented to
- Activity data, such as pages viewed or actions taken on the site
We also use technologies like cookies (small files stored on your browser), web beacons, and unique device identifiers to identify your computer or device, allowing us to deliver a better experience. Our systems log information such as your browser, operating system, and IP address.
- How We Use Your Information
FindMidlandsHomeCare.com uses your personal information to:
- Match you with home care services provided by Daybreak Adult Care Services
- Send transactional text messages and notifications related to your inquiry
- Provide personalized recommendations based on your care needs
- Enhance your experience on the website by tracking your activity and preferences
- Communicate important updates or promotions (with your consent)
Our systems may associate your personal information with your activities in the course of providing service (e.g., pages viewed or items clicked).
- Text Messaging
If you provide your phone number, we may send you periodic SMS or MMS messages containing important information, updates, deals, and specials. These messages will be sent using an autodialer and are transactional in nature. You may receive up to 4 messages per month. Message and data rates may apply.
- To opt out of receiving text messages, you may reply “STOP” to any message or contact us at (803) 925-8502. For help, send “HELP” to the same number.
- T-Mobile and other carriers are not liable for delayed or undelivered messages.
- Data Sharing
We may share personal data with companies we trust, such as vendors and contractors, who provide services on our behalf. Their use of your information is limited to the purpose of providing the services requested and is subject to agreements that require them to keep your data confidential.
We may also share your personally identifiable information (such as name, address, email, or phone) with trusted partners in order to provide you with relevant advertising, offers, or services. Contact us at marketing@daybreakcare.com for more information.
We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.
- Location Data
To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously unless consented to and used to improve our service.
- Data Security
We take appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is entirely secure. We may retain data indefinitely unless requested otherwise.
- Data Access and Deletion
You can request to view or delete your personal data. To do so, contact us by email to request to view or delete this information.
- Ad Tracking
Ad companies may collect anonymous data about your interests to customize content and advertising. Interest and location data may be linked to your device but are not linked to your identity. You may opt out of interest-based ads.
- Vendors and Analytics
Service providers and analytics companies may access anonymous data, such as your IP address or device ID, to help us understand how our services are used. These third parties use this data solely on our behalf and do not share it except in aggregate form. They also provide assurances that they take reasonable steps to safeguard your data, but security cannot be guaranteed.
- Special Cases for Data Sharing
We may disclose identifiable and anonymous information in limited circumstances:
- With your express consent
- If required by law
- To protect our rights or property
- In case of a merger, acquisition, liquidation, or sale of assets
In these cases, we will attempt to notify you, to the extent permitted by law.
- Changes to This Privacy Policy
Our privacy policy may change from time to time. The effective date will be noted at the top of this page. We encourage you to review this policy regularly.
- Contact Information
If you have any questions or concerns about our privacy policies, please contact us at marketing@daybreakcare.com.